Contact the DarDoc Care Team as early as possible when something changes.
Schedule changes
Share:
Current booking or plan
Requested new day
Requested start and end time
Whether the change is temporary or ongoing
Date from which it should apply
Changes depend on caregiver availability and the terms of your arrangement.
Additional hours
Do not ask the caregiver to extend a shift privately. Contact DarDoc so availability, payment, travel, and the recorded schedule can be updated.
Address changes
Tell DarDoc before the shift if the care location changes. Include the complete address, area, building access, and parking details.
A different emirate or distant area may affect availability, travel, timing, or price. Do not assume the same caregiver can attend the new location.
Permanent plan changes
If your household needs materially more or less care, the team may need to revise the care plan and payment amount.
Ask for written confirmation after any change. A message requesting a change is not the same as confirmation that the new arrangement is available.
Plan ahead for travel and temporary moves
If your family will stay at a hotel, another home, or a different emirate, tell DarDoc before the move. The team needs to check service coverage, caregiver travel, building access, and whether the current arrangement can continue.
Check the payment impact
A change in hours, location, or plan duration may change the price. Ask for the updated amount and when it applies.
For subscriptions, confirm whether the change affects the current 28-day cycle, the next renewal, or both.