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How Lifestyle Rx billing, renewals and cancellation work

Understand the 30-day free trial, AED 149 monthly renewal, included benefits, separate medication costs, and cancellation through Stripe.

Lifestyle Rx gives every eligible member their first 30 days free. A payment method is required when the trial starts, but no membership fee is charged during the trial.

After the free trial

Unless you cancel before the renewal date, Lifestyle Rx automatically renews at AED 149 per month. This price is inclusive of tax. The payment method entered at sign-up is charged automatically.

What the membership includes

• Unlimited chat access to your physician

• Free home delivery

• Temperature-controlled delivery

• Priority customer support

• Access to treatment options that may include injections or oral pills, when clinically appropriate

Medication is purchased separately and is not included in the AED 149 membership price. A physician must assess whether any medicine or treatment is suitable. Membership does not guarantee a prescription, a particular medicine, a dose, or a specific result.

Customers aged 13 to 17

Lifestyle Rx is available from age 13 with the involvement of a parent or legal guardian. For customers aged 13 to 17, the subscription and payment method must belong to the parent or legal guardian. Clinical suitability remains subject to physician assessment.

Managing or cancelling your membership

You can cancel anytime through your Stripe Billing Portal. Cancelling before the next renewal date prevents the next monthly membership charge. The Billing Portal also lets you review your subscription and payment details securely.

If a payment fails

A failed renewal payment may interrupt membership access. Use the secure Stripe Billing Portal link provided to update your payment method. Never send full card details through chat, WhatsApp, or email.

Need immediate help?

Call the DarDoc Care Team any day between 7:00 AM and 10:30 PM on our toll-free number +971 800-327362867. You can also contact us through Intercom or WhatsApp.

Current terms

Review the current offer at checkout and the DarDoc Terms and Conditions before confirming. These sources govern billing, cancellation, and refund eligibility.

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